The doctors and allied health professionals who consult here work as independent health professionals consulting at our practice. They maintain full professional autonomy in the treatment of their patients, and are individually responsible for determining their lists of services offered, appointment schedules and availabilities and consultation fees, amongst all other issues relevant to the services they provide.
About us
Dundas Valley Medical Centre was founded over 50 years ago in a house on the border of Dundas Valley and Telopea by Dr Kelvin Lo and Dr Leslie Nighjoy – two doctors who had a real heart for the community. Their patient-centred approach and dedication has been admired by the many patients who have attended the practice. The photo above is of the house that they worked in over these many years.
In September 2015, the practice relocated to our current address – a shop across the road in Telopea – with a new team of doctors. From February 2016, our surgery has expanded to being affiliated with another practice in Lidcombe (Quality Health Medical Centre), which aims to offer the same philosophy and quality of medicine.
Our practice information sheet can be found here.
> DOCTOR AND ALLIED HEALTH PROFESSIONALS’ AVAILABILITY
Please contact our surgery for the availability of doctors, as it may be subject to change at their discretion.
The allied health professionals who work here are seen by appointments only and are available at the following times:
- Yancy Man (dietitian) works once a month on the Wednesday afternoon (Yancy is fluent in both Mandarin and Cantonese). All consultations are bulk-billed under the GP chronic condition management plan referral and are booked for 30 minute consultations.
- San Tran (podiatrist) works every Saturday. All consultations are bulk-billed under the GP chronic condition management plan referral. Please call for private fees.
> APPOINTMENT SYSTEM
A varied number of appointments are available each day according to each doctors’ preferences and to cater for patients who need to be seen on the day. Walk-in consultations will be considered on the doctors’ discretion, but priority will be given to patients with appointments, and a realistic wait time may not be possible. The doctors do not accept walk-in consultations within 30 minutes of closing time, unless otherwise permitted or in exceptional circumstances. The doctors regularly review their consultation arrangements to better cater for patient flow, needs and waiting times.
> SATURDAYS
Our current opening hours are from 9am-12pm on Saturdays- appointments only. The doctor, however, may book in appointments from 830am on their discretion.
> HOME VISITS
Please contact the after-hours doctor service for home visits.
> AFTER-HOURS DOCTOR SERVICE
An after-hours home visit service is available for regular patients of this practice. For more information please call (02) 8724 6300.
> ENQUIRIES/SPEAKING TO A DOCTOR
All enquiries will first be received by a member of the reception staff. For medically urgent conditions, a doctor will be informed immediately. We will ensure that all non-urgent medical matters will be dealt with by the relevant doctor at the time of first convenience.
> RESULTS OF INVESTIGATIONS
The doctors routinely ask all patients to return to speak with them regarding all investigation results. For urgent abnormal results, the doctor will generally arrange to contact the patient directly.
> PRIVACY STATEMENT
Your medical record is a confidential document. It is the policy of this medical centre to maintain the security of this information and to ensure that this information is only available to authorised members of staff.
You can also find out about our privacy policy here.
> COMPLAINTS AND FEEDBACK
Our practice and the doctors endeavour to continue improving the quality of service that is provided. If you have any complaints or feedback, our preference is that you please speak to the receptionist staff. If you feel that the problem cannot be resolved in this manner, you may contact the NSW Health Complaints Commission on 1800 043 159.
Services offered here
The practice team and the doctors can provide a wide range of services including ECG, spirometry, wound management, minor surgical procedures, vaccinations, cryotherapy, diathermy, worker’s compensation, travel medicine, men’s health, women’s health and children’s health.
There is also on-site pathology with Laverty, who have a pathology collector present 5 days a week.
- Monday to Friday 9:00am to 1pm (subject to change- please contact the medical centre)
PREVENTIVE HEALTH
In addition to these services, as a commitment to general health and wellbeing, the doctors who work here advocate for preventative medicine and health checks. Below is a timeline of preventative medicine checks that you might be entitled to:
- Childhood Immunisations and Healthy Baby/child checks
- 2 weeks
- 6 weeks
- 4 months
- 6 months
- 12 months
- 18 months
- 3 1/2 – 4 years
- Pap smears (2 years after first sexual activity or from 18 years of age, whichever comes later)
- 45-49 year old at-risk health check
- Aboriginal health check
- Refugee health check
- Over 75 year old health check
Fees
The doctors and allied health professionals who consult here are responsible for individually determining the fees they each charge for consultations and other health services.
For all patient’s with a valid MEDICARE card, the doctors’ current policy is to bulk bill all consultations for those with a valid medicare card.
Fees as of 1st November 2025 for those who do NOT hold a medicare card are as below.
| Consultation | Total up-front fee | MBS rebate | Gap fee after rebate* |
| Standard consultation <20mins | $74 | $43.90 | $30.10 |
| Longer consultation 20-40mins | $125 | $84.90 | $40.10 |
| Extended consultation >40mins | $175.00 | $125.10 | $49.90 |
| Other services | please enquire |
The doctors’ fees for all patients WITHOUT MEDICARE will follow the same fees as above
*Please note the exact MBS rebate and hence total fee payable varies according to the financial year, and is determined by the Australian Government Department of Health and Aged Care. For the most up-to-date figures, please see http://www.mbsonline.gov.au/
*Cash payments will incur a higher fee- please enquire.
*Please note that the above is policies will be regularly reviewed by the doctors and allied health professionals, and may be changed at their discretion.
The doctors at Dundas Valley Medical Centre are grateful for the opportunity to help you with your healthcare, and have absorbed the increasing operational costs of providing this care over the years to minimise the costs to the community as much as possible. With the sustained inadequacy of government funding to support this, charging a small gap fee has unfortunately become necessary to continue covering these operational costs and providing high quality and safe medical care. If you feel you are specifically disadvantaged by the policy above, please discuss this with your doctor at the time of your consultation.